Pre-order terms — Seekframe

The short version: Seekframe is still in development. If you pre-order and we don’t launch, you get all your money back.

01Who sells

Pre-orders for Seekframe are sold by:

Seller: Placido Falqueto (trading as Holtrane)
Address: Via Roma 16, 31050 Ponzano Veneto (TV), Italy
Contact: hello@holtrane.com

02The product is in development

Seekframe does not exist in its final form yet. Features, timing and pricing described on this site reflect our current plan and may change. We will tell pre-order customers about any material change before delivery.

03What a pre-order means

You reserve the “Founding team” offer at the price shown (US$149, covering your first month).
You are charged now, in a single payment processed securely by Stripe. We never see your card details.
You get access as soon as Seekframe is ready to deliver, and we’ll email you when that happens.
No subscription is started by a pre-order. Any ongoing plan after launch requires your separate confirmation.

04Refunds

Full refund if the product is not launched. If we decide not to launch Seekframe, we refund 100% of your payment automatically, without you having to ask.
Refund on request before delivery. Until we deliver, you can ask for a full refund at any time by emailing hello@holtrane.com. We process refunds within 14 days of your request, to the original payment method.
After delivery, your statutory rights as a consumer (including EU withdrawal rights where they apply) are unaffected.

05Your data

Payment data is handled by Stripe. We receive your name, email and order details to fulfil the pre-order. See the privacy policy.

06Governing law

These terms are governed by Italian law. If you are a consumer, you also keep the protection of the mandatory laws of the country where you live, and you may bring a claim in your local courts.

07Contact

Questions about your pre-order or a refund: hello@holtrane.com.